Privacy Policy
Last updated: March 20, 2026
CampaignForge ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
1. Information We Collect
1.1 Information You Provide
We collect information you voluntarily provide when you:
- Create an account (name, email address, password)
- Complete your profile (company name, industry, brand preferences)
- Use the Service to generate campaign content (goals, product details, audience information, tone preferences)
- Train your brand voice (uploaded content samples)
- Connect third-party integrations (Mailchimp, SendGrid API credentials)
- Subscribe to paid plans (billing information)
1.2 Information Collected Automatically
When you access or use the Service, we automatically collect certain information, including:
- Device information (browser type, operating system, device identifiers)
- Usage data (pages visited, features used, time spent)
- Log data (IP address, access times, referring URLs)
- Cookies and similar tracking technologies
1.3 Information from Third Parties
If you connect third-party services (such as Mailchimp or SendGrid), we may receive information from those services in accordance with your privacy settings with those services.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Generate AI-powered email campaign content based on your inputs
- Process transactions and send related information
- Send technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues or unauthorized use
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
3.1 Service Providers
We may share information with third-party vendors, consultants, and service providers who need access to such information to perform services on our behalf, such as payment processing, data storage, and AI processing.
3.2 Third-Party Integrations
If you connect your Mailchimp, SendGrid, or other accounts, your information may be shared with those services as necessary to provide the integration functionality.
3.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government requests).
3.4 Business Transfers
If CampaignForge is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time. We will delete or anonymize your information within a reasonable timeframe, except where retention is required by law.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to correct inaccurate or incomplete information
- The right to delete your personal information
- The right to object to or restrict certain processing activities
- The right to data portability
- The right to opt out of marketing communications
To exercise these rights, please contact us at privacy@campaignforge.com.
7. Cookies and Tracking
We use cookies and similar tracking technologies to collect and track information about your use of the Service. You can control cookies through your browser settings, but disabling cookies may affect the functionality of the Service.
8. Children's Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on this page with an updated "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@campaignforge.com